Service With a Smile…! This statement does define luxury … don’t you think? When we visit a luxury hotel/ highly rated restaurant, we expect a certain more poise and experience as compared to a regular cafe or a casual joint. Why is that? Have we been told to judge our experience in a certain manner or is it a believed notion. There are a few important mottos’ or lines which you hear everyday in a hotel school. “Service with a smile” is one of them. When i moved to work with one of the most leading hotel chain, we heard the following very often;  “Its time to put on your…