• COVID-19,  Hospitality,  Lifestyle,  Ria's Insights,  The Art of Selling

    Are Small Businesses running the show?!

    What do you think? Is it a small business or major big brands that have gained confidence in the market? I know there is no comparison; but don’t you think the pandemic has taught us enough. This pandemic (if you notice a silver lining) has forced us to ponder and reflect upon our passion, hobbies either for fun or for generating income. Many of us have suffered financially in some or another way. Since small businesses have come into the picture, we have gained confidence in the same. People selling food, accessories, clothes, etc which is prepared either locally or with the help of family is a much better proposition…don’t…

  • Food,  Hospitality,  Lifestyle,  Review,  Ria's Insights,  The Art of Selling

    Delicacies by Ashu! – Support Small Businesses…

    I am sure most of you must have heard or visited Ms. Ashu’s YouTube channel! More so, she explores and guides you to the best culinary experience any cuisine can offer. I have been a huge admirer of her food; there is never a dull moment …Believe me! She has been an active social media personality and has won a lot of appreciation for her work….the best part about the food served in “Its Made with Love”! As my readers are well aware, I look out for small businesses and do my bit to help them thrive in such hard times…these small businesses work on hobbies or passion which reflects…

  • Hospitality,  Ria's Insights,  Sales,  The Art of Selling

    A simple “Sales Technique” that would make a difference…

    Its not about having the right opportunities. Its about handling the opprtunities right. – Mark Hunter Every organization follows a “Sales” process, well, not only organizations, in fact, every individual follows a “Sales” technique or process. What is yours? I am sure every person has a sales skill and a unique way to implement it, it’s only you who can figure that out. However, let me share with you a fairly simple but the most essential tool/technique that is the core of every business. Do your SWOT analysis before you start selling. SWOT? SWOT stands for “Strengths”, “Weaknesses”, “Opportunities” and “Threats”. These are four integral points that need no explanation…

  • Dubai Attractions,  Lifestyle,  Luxury,  Review,  Ria's Insights,  Shopping UAE,  The Art of Selling

    Looking for Woodwork or Artifacts for your new home…check out Art and Craft Furniture!!

    Everyone needs small artifacts that complete certain corners of their home or beautiful add ons that make the living room or your bedroom even more exquisite. If you are ready to explore or craving for variety, do visit Art and Craft Furniture. They are located in both Dubai as well as Abu Dhabi. In Dubai, they have a store at Al Quoz and Al Barsha. I visited their store multiple times at Al Quoz and they don’t fail to surprise me during my every visit. Every time I notice new pieces and furniture and believe me they are lovely. Other than intricate woodwork pieces, they have modern designed coffee tables,…

  • Hospitality,  Lifestyle,  Luxury,  Ria's Insights,  Sales,  The Art of Selling

    Another Insight on Luxury!

    In one of my previous posts, I had shared my point of view on “Luxury”…however, I feel that I had a little more to add to the world of hospitality. In a high-octane Sporting Event, a spectator gets a Thrilling feel. In a Desert Safari, a participant gets an Adventurous feel. In a Meditation center, you would feel Sublime. So what is a heightened feel in a hotel? It is Luxury or Luxe. Yes, all the senses should experience “Luxury”. From the welcome to Check-in, from the Bell-Hop to the Elevator attendant, the well-appointed Suite to the voice answering the intercom…From the Maitre D’Hotel… to the gastronomical delight in Speciality…

  • Hospitality,  Lifestyle,  Luxury,  Review,  Ria's Insights,  Sales,  The Art of Selling

    Damac Hills (2) Community and its Greenhouse!

    We recently moved to DAMAC Hills (2) by Damac. It is located at the Al Qudra road (the most convenient landmark). A beautifully designed community with smartly constructed villas and well-defined clusters. This community is pretty self-sufficient and a well-defined plan is still in progress. We have a community center….a golf course…a dog park (where do you find that in communities…only for dogs! One of my favorite places). There are grounds for each kind of sports and numerous swimming pools with activities. Another favorite location for me, an amateur fitness enthusiast, is the enormous gym with types of equipment that you name and it is there! All in all, a…

  • The Art of Selling

    Let’s be Proactive!

    Why is it important to be “Proactive” to sell? Every industry involves selling; it’s basically important to persuade a guest or customer so as to get them to buy your product or services. There are two traditional ways of selling …” Proactive selling” or “Reactive selling” and both are important in their own ways.  Let us first understand these terms in a very simple way ….Proactive selling is the most used method as a service provider, we approach the guest and anticipate their requirements and needs. Also, the service we extend we suggest various add ons or propose other services which the company can offer in near future.  On the…

  • The Art of Selling

    To Upsell or Not to Upsell?

    Upselling… a common term within the service industry! why do we upsell? What is its importance? Well, upselling is a tool which helps any service provider to offer a product with a little more cost or offer add-ons to earn some additional profit. This is a simple definition which is a major important tool for any service industry. However, for me….its has been a very crucial tool for “Customer Retention” / Customer Satisfaction”. How Customer Retention you may ask and why? Let’s consider a simple example,  I was handling a wedding event of 1200 guests, my guest was not too aware of hotel policies and the processes. Hence, I had…