A simple “Sales Technique” that would make a difference…
Its not about having the right opportunities. Its about handling the opprtunities right. – Mark Hunter Every organization follows a “Sales” process, well, not only organizations, in fact, every individual follows a “Sales” technique or process. What is yours? I am sure every person has a sales skill and a unique way to implement it, it’s only you who can figure that out. However, let me share with you a fairly simple but the most essential tool/technique that is the core of every business. Do your SWOT analysis before you start selling. SWOT? SWOT stands for “Strengths”, “Weaknesses”, “Opportunities” and “Threats”. These are four integral points that need no explanation…
Let’s be Proactive!
Why is it important to be “Proactive” to sell? Every industry involves selling; it’s basically important to persuade a guest or customer so as to get them to buy your product or services. There are two traditional ways of selling …” Proactive selling” or “Reactive selling” and both are important in their own ways. Let us first understand these terms in a very simple way ….Proactive selling is the most used method as a service provider, we approach the guest and anticipate their requirements and needs. Also, the service we extend we suggest various add ons or propose other services which the company can offer in near future. On the…
To Upsell or Not to Upsell?
Upselling… a common term within the service industry! why do we upsell? What is its importance? Well, upselling is a tool which helps any service provider to offer a product with a little more cost or offer add-ons to earn some additional profit. This is a simple definition which is a major important tool for any service industry. However, for me….its has been a very crucial tool for “Customer Retention” / Customer Satisfaction”. How Customer Retention you may ask and why? Let’s consider a simple example, I was handling a wedding event of 1200 guests, my guest was not too aware of hotel policies and the processes. Hence, I had…